Choosing the right Promotional Merchandise to promote your brand.

Why Use Promotional Merchandise?

Promotional product giveaways are a tried and tested method of promoting your business, brand or event, developing great customer loyalty and for generating new leads. Whether it’s a branded pen, mug, notepad, sports bottle, USB stick etc. most people who receive a promotional giveaway are reported to still have it on their desk or in use for more than 2 years. This makes branded promotional merchandise is a great way to get your logo or contact details in front of your customers and keep you in the forefront of their mind.

How do I search for promotional products on your website?

Use our website main menu to view our different product categories, or choose from our carefully selected industry or occasion specific products which cover everything from branded pens, mugs, notebooks, keyrings and clothing.

Alternatively, you can use the search bar at the top of the website to find a specific item you are looking for.

Can every product on your website be branded with my logo?

Yes that’s exactly what we do, every product on our website is available to be printed with your logo, brand or message using various different printing techniques.

What if I can’t find the product I’m looking for?

If you can’t find the product you’re looking for, please let us know and we will try and source it for you we are always willing to go above and beyond to help you find the perfect merchandise to match your requirements. 

Do the prices displayed on the website include delivery and artwork set up charges?

No, the prices displayed on our website include the unit cost per item, additional charges such as artwork set up costs and delivery are excluded.

How do I place an order for promotional merchandise?

At Go 4 Promotional we aim to make the process of ordering promotional merchandise branded with your logo for your business or event as simple as possible. 

We have over 1,000 promotional items on our website that cover a wide range of categories from tried & tested products such as branded mugs, pens and bags to clothing and event giveaways. All the products on our website can be printed with your logo message or branding.

Once you have found the product you are interested in all you have to do is select the quantity & print methods from those available and complete our quote request. We will then get back to you via email or phone with a quote and details of how to proceed with your order.

Where is my order Printed?

As well as our in house printing services we also work with a carefully selected network of trade suppliers who provide some of the products we have available. Once we have received your order and you’ve approved your design, our suppliers or us will brand your items with your chosen design and arrange delivery within the agreed timeframe.

I’m looking for ideas but not sure what product I’d like, can you help me?

Yes we absolutely can, our team have a vast amount of experience in promotional merchandise and we know what works. We are always happy to help with offering advice or coming up with ideas to help you whatever your budget may be. If you’ve requested a quote, a member of our team will be in touch via email and will be available to answer any questions you might have by email or phone.

Can I request a free product sample printed with my logo?

We are always happy to provide unbranded samples of our products to help with your decision of what branded promotional merchandise is right for you.

We can also provide samples printed with your logo, however there is a charge for this service which varies according to the product so please ask us for more information. For large quantity orders we will usually provide a pre-production sample for you to approve prior to production starting.

How can I receive more information about any of your products?

Whether you want to receive a quote or are ready to order we have a simple process in place on our website:

1: Choose your product from our great range of promotional merchandise

2: Choose your product options. Choose the colour of the product and how you would like it to be branded.

3: Select your unit quantity.

4: Complete our quote request form.

5: Upload your artwork and choose your delivery date. Upload your logo and choose when you’d ideally like your promotional merchandise delivered. If this date isn’t available we’ll let you know.

Once you’ve completed these four steps, simply follow the on-screen prompts and we’ll be in touch ASAP. 

Is there a minimum order quantity for your products?

The vast majority of our products have a minimum order quantity (MOQ), which is the lowest number of units we’re able to produce for you of any particular promotional product. The minimum order quantity varies from product to product.

Can I get quotes for multiple products at the same time?

Yes, all you have to do is add each product in turn to your quote request Once you’ve added an item to the quote basket, simply click on your quote list (top right) and follow the instructions to send it to us

How quickly will I receive my quote?

We will always endeavour to get your quote with you as soon as we can, with the vast majority of our quotes sent out within 24 hours. Mon- Fri 9am-5pm. More complex or quotes for a large quantity of items may take slightly longer.

How long are quotes valid for?

All our quotes are valid for 30 days. Please note that if you choose to place an order after 30 mays we may have to provide you with a new quote.

Confirming an order

What information do I need to give you to place my order?

When we email you your quote we will ask you to provide the following details to allow us to place your order:

  • Invoice address
  • Delivery address
  • Chosen product colour
  • Print colour (including Pantone® references for any colours other than black or white)
  • Your chosen delivery date

Submitting your artwork/logo

What format do I need to provide my logo or artwork in?

We requite artwork as a vectored EPS, AI or PDF file.

If you don’t have your artwork in this format, don’t worry as we can still help. Simply send over your design in the format you do have it in and our team should be able to convert it into an appropriate format for you.

Will I get to see how my chosen product looks with my logo?

Yes – we can provide you with a free visual that will show how your product looks with your chosen artwork.

Once you have confirmed your order, you’ll receive a proof that will give you an opportunity to identify any changes you might like. Once you’ve approved the proof, your products will be sent into production!

Do I have to pay before I get my artwork proof?

You don’t have to pay this until you are happy with your PDF artwork proof. However, if payment is delayed beyond proof approval, this could result in your delivery date being slightly pushed back.

When will I receive my artwork proof?

After we’ve sent you your order confirmation, you will typically receive your PDF artwork proof within 24 working hours. We will ask you to either confirm you are happy with the proof or to notify us of any amends that need making.

Once you have confirmed that you are happy with your proof, the exciting bit happens: your merchandise will be sent into production.

 

Payment

I’ve placed my promotional products order. What happens next?

Once we’ve sent you your order confirmation (which confirms the details of your order, including print options, price and delivery address), you will receive a PDF invoice within 24 working hours.

Please note that you don’t have to pay this until you are happy with your PDF artwork proof.

Once you have approved your PDF proof and paid, we will proceed to production. We will notify you of any changes to your delivery date. We will also keep you updated when your order has been shipped.

What payment options are available?

Your 1st 5 orders must be paid for in advance, after this period please speak to us if you would like to apply for an account with 30 days credit.

If you choose to pay in advance, we will require payment when you sign off your artwork proof to allow us to proceed to production.

If you wish to apply for a credit account, please provide the following details to your account handler:

  • Full company name
  • Company registration number
  • Accounts payable contact number and email address
  • Purchase orders (if your company uses them)

We will review your credit application and confirm ASAP whether your order can go on a 30-day account or whether we require payment in advance.

Delivery

When will my promotional merchandise be delivered?

Our calendar option gives you the option to select the precise date you’d like your promotional products to be delivered when you send us a quote.

If you’ve specified a delivery date, this will be stated on your order confirmation. Please note that a preferred delivery date might be slightly pushed back if payment or artwork approval is delayed.

We will also let you know once your order has been shipped.

I need my products by a specific date is this possible?

We always do our best to get your order to you for your chosen delivery date however this isn’t always possible due to varying production times for different products.

If you’re working to a specific timeframe, please get in touch – we’re more than happy to help you find the perfect product.

My delivery hasn’t arrived. What should I do?

Very occasionally, deliveries will arrive later than the agreed date. This is often due to our third-party suppliers or couriers. We will always inform you beforehand if there are to be any delays with your order.

If you have any questions please get in touch we are always happy to help!